SCORM Compliant Package-SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SHB Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCDRG305 Install drainage systems AHCIRG345 Install pressurised irrigation systems AHCIRG346 Operate pressurised irrigation systems AHCIRG347 Maintain pressurised irrigation systems AHCMOM304 Operate machinery and equipment AHCPCM301 Implement a plant nutrition program AHCPMG301 Control weeds AHCPMG302 Control plant pests

Mapping to support the LLN process and alignment of assessment outcomes to the ACSF

SCORM Compliant Package-SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SHB Core units FNSCRD401 Assess credit* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.