Learner Guide-BSBLDR511 Develop and use emotional intelligence FWP Core units SIRRSTR001 Undertake strategic

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR103 Identify automotive electrical systems and components AURLTA101 Identify automotive mechanical systems and components AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AUMAFA001 Apply for jobs and undertake job interviews AURAMA001 Work effectively with others in an automotive workplace AURETR115 Inspect

Core units AVIF0029 Implement threat and error management strategies AVIF0030 Manage safe flight operations AVIH0013 Plan a flight under instrument flight rules AVIH0017 Navigate aircraft under instrument flight rules AVIW0032 Operate and manage aircraft systems AVIY0033 Operate aircraft using aircraft flight instruments AVIY0044 Conduct a 2D instrument approach AVIY0050 Perform instrument arrival and standard arrival route procedures AVIY0073 Operate aircraft in the traffic pattern at night AVIY0074 Perform non-published instrument departure procedures AVIY0075 Perform published instrument departure procedures AVIY0076 Perform visual circling approach AVIY0081 Conduct a 2D global navigation satellite system non-precision instrument approach Electives AVIH0015 Plan a flight under night visual flight rules * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUAAHL504 Deliver and monitor arts and health programs CUAAHL401 Work effectively in arts and health * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBLDR511 Develop and use emotional intelligence FWP Core units SIRRSTR001 Undertake strategicOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce