Unit Knowledge Guide-AURETA004 Analyse and evaluate electrical and electronic faults in convenience and entertainment systems Sale MEM13002 Undertake work health and

MEM13002 Undertake work health and safety activities in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency CHCMGT001 Develop

clean and handle optical fibre cable and connectors If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-AURETA004 Analyse and evaluate electrical and electronic faults in convenience and entertainment systems Sale MEM13002 Undertake work health andOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner