Learner Guide-ICTSUS603 Integrate sustainability in ICT planning and design projects TLI Units of competency MSL933008 Perform

Units of competency MSL933008 Perform calibration checks on equipment and assist with its maintenance FBPSUG2006 Collect and prepare samples BSBWHS201 Contribute to health and safety of self and others FBPSUG3007 Perform factory control tests FBPSUG2024 Perform standard tests on cane samples * We can develop additional elective units that are not listed on request (Please contact us for further information)

evaluate and apply current industry specific technologies to meet industry standards Group D ICTICT401 Determine and confirm client business requirements ICTTEN416 Install

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

set up and test computing devices UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers UEECD0020 Fix and secure electrotechnology equipment UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings

Learner Guide-ICTSUS603 Integrate sustainability in ICT planning and design projects TLI Units of competency MSL933008 PerformOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce