Training and Assessment Strategy-RII20715 Certificate II in Civil Construction Diploma literacy and numeracy support services

literacy and numeracy support services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS015022 Develop strategies for more sustainable use of resources MSS405088 Plan

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

privacy and security within the medical environment BSBMED304 Assist in controlling stocks and supplies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-RII20715 Certificate II in Civil Construction Diploma literacy and numeracy support servicesYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.