Unit Knowledge Guide-SITHIND007 Use hospitality skills effectively SIF Core units BSBTWK201 Work effectively

Core units BSBTWK201 Work effectively with others SITXCCS009 Provide customer information and assistance SITXWHS005 Participate in safe work practices Elective Units SITXFSA005 Use hygienic practices for food safety BSBPEF202 Plan and apply time management SITXCOM006 Source and present information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBPMG539 Manage project governance BSBLDR602 Provide leadership across the organisation BSBOPS602 Monitor corporate governance activities If you require RPL Kits with comprehensive benchmarking

Core units BSBWHS412 Assist with workplace compliance with WHS laws BSBWHS413 Contribute to implementation and maintenance of WHS consultation and participation processes BSBWHS414 Contribute to WHS risk management BSBWHS415 Contribute to implementing WHS management systems BSBWHS416 Contribute to workplace incident response Elective units BSBINS401 Analyse and present research information Group A BSBWHS419 Contribute to implementing WHS monitoring processes Group A BSBWRT411 Write complex documents Group A BSBCMM411 Make presentations Group B BSBSTR401 Promote innovation in team environments Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-SITHIND007 Use hospitality skills effectively SIF Core units BSBTWK201 Work effectivelyOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner