SCORM Compliant Package-FBPFSY5001 Develop a HACCP-based food safety plan Learner Resources (Skill Set) aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency FWPCOT3255 Apply silvicultural principles FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOT3313 Apply biodiversity protection principles FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test internet protocol networks ICTTEN318 Inspect

monitor and report on compliance systems RIICCM206D Support plant operations RIICRC321E Use automated paving guidance systems RIICCM208D Carry out basic levelling RIICCM201D Carry out measurements and calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-FBPFSY5001 Develop a HACCP-based food safety plan Learner Resources (Skill Set) aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.