SCORM Compliant Package-TLILIC0005 Licence to operate a boom-type elevating work platform (boom length 11 metres or more) Certificate I fillers and bleach * We

fillers and bleach * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR401 Communicate effectively as a workplace leader BSBPMG522 Undertake project work BSBRSK401 Identify risk and apply risk management processes BSBWHS401 Implement and monitor WHS policies

Units of competency FNSSUP412 Determine impact of social security entitlements on retirement income FNSSUP410 Establish and administer retirement income streams FNSSUP414 Develop and apply knowledge of aged care FNSSUP409 Provide specialist retirement income stream information to clients FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients FNSSUP411 Terminate retirement income streams * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-TLILIC0005 Licence to operate a boom-type elevating work platform (boom length 11 metres or more) Certificate I fillers and bleach * We* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.