SCORM Compliant Package-ICTTEN809 Analyse business specifications to produce technical solutions Class Activity Book Core units FNSINC301 Work effectively

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test advanced internetwork routing solutions ICTNWK604 Plan and configure advanced internetwork switching solutions ICTNWK613 Develop plans to manage structured troubleshooting process of enterprise networks ICTNWK615 Design and configure desktop virtualisation ICTSAS517 Use network tools BSBLDR601 Lead and manage organisational change Additional Electives ICTPRG535 Build advanced user interfaces ICTNWK538 Install and maintain valid authentication processes BSBSTR601 Manage innovation and continuous improvement * We can develop additional elective units that are not listed on request (Please contact us for further information)

trainers and assessors and industry experts

codes and specifications UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems UEERA0032 Diagnose and rectify faults in complex air conditioning/refrigeration systems UEERA0035 Establish the basic operating conditions of air conditioning systems UEERA0036 Establish the basic operating conditions of vapour compression systems UEERA0044 Find and rectify faults in single phase motors and associated controls UEERA0045 Find and rectify faults in three phase motors and associated controls UEERA0050 Install refrigerant pipe work

SCORM Compliant Package-ICTTEN809 Analyse business specifications to produce technical solutions Class Activity Book Core units FNSINC301 Work effectively* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.